Software Support Services

iTeam Resources prides itself on its strong belief and commitment to providing quality customer service to its customers. We offer flexible support programs tailored to meet your specific needs.

The iTeam development group is responsible for the development and refinement of our software products. If your particular need requires a solution that is not readily available we will forward the issue to our development group for assessment and solution.

In addition, we make use of WebEx on-line support which is a secure method of bring us to your environment so we can train your staff and assist you in any support issues. This is an invaluable tool which allows us to provide real time support to you staff as if we were on site.

Pricing is based upon the number of print release stations purchased.

Details of Support

Unlimited Phone Support – toll free number

Webex online support

Software Upgrades – a minimum of 2 per year

E-mail Support

Download Access to iTeams’ website

Quarterly e-mail information and updates

Easy to read user guides and manuals

Installation Manuals

Annual Cost: Quoted per Release Staion