Details of Support	HARDWARE SUPPORT
	Telephone Service	Depot Service
Unlimited Phone Support	X	X
Equipment Firmware Updates		X*
E-mail Support	X	X
Parts & Labor	X **	X
Free mag stripe command cards	Five command cards	Five command cards
Quarterly e-mail information and updates	X	X
User Reference Guides	X	X
Installation Manuals	X	X
Annual Cost	custom quote	custom quote

*Firmware for flash is e-mailed, E-PROMS are replaced and returned.
**Except parts lost/damaged by misuse, vandalism, theft etc.

Labor Rates:
In Shop: Quoted when necessary
Daily On-Site Installation Rate: Quoted when necessary/day, plus expenses

Depot Center: Orlando

Terms and conditions:
All taxes, tariffs and other like charges are extra. FOB Orlando. Net payable at time of invoicing. All products are warranted for 90 days.